Essential Guide to Mattress Decontamination and Repair
10 Minute Read
Mattresses, along with profiling beds, are some of the most common care equipment found in care facilities. Due to the nature of these care environments, mattresses can pose an increased risk of infection to both service users and staff.
However, ensuring mattresses are clean, safe and functioning can be a considerable task for healthcare organisations. Especially pressure area care mattresses such as Air Flow or Dynamic Mattresses. Many organisations don’t have the time, resources or expertise to properly decontaminate or repair broken mattresses, so they dispose of them and buy new ones. This can cost those healthcare facilities a huge amount of unnecessary expense.
In this article, we’ll guide you through the different aspects of mattress decontamination and repair, so you can decide if it’s right for your care facilities.
1. Why Should I get my Mattress Decontaminated?
Decrease the Risk of Cross-Contamination
Mattress decontamination will decrease the risk of cross-contamination between service users and staff, and the devastating consequences that come with it, especially for those most vulnerable.
Mattresses can house a variety of bacteria which could be harmful to staff and service users, as they are in regular contact with service user’s skin. Often pressure area care mattresses are in contact with those who have pressure sores or open wounds which can leak bodily fluids, contaminating the mattress with potentially harmful fluids.
Whilst a simple cleaning schedule will ensure the mattress cover is clean, the cover may have unseen holes or cuts, which can leak contaminated fluids onto the mattress surface – this is called strike through. This can occur during use or storage, for example from a needle stick or other sharp object, abrasion during handling, movement or transport, as well as incorrect cleaning and decontamination.
If this happens, you should have the mattress properly decontaminated, and the cover repaired or replaced. If bodily fluids get into the mattress cells, they can become compromised and stop working as efficiently.
You should also always get your mattress decontaminated between service users, to avoid any risks of cross-infection.
Ensure that you Comply with Industry Regulations
During CQC inspections, they will inspect you against the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 15.
Section 15(2) of the regulation states that providers must comply with guidance from the Department of Health about the prevention and control of infections: Health and Social Care Act 2008: The Code of Practice for health and adult social care on the prevention and control of infections and related guidance.
It outlines that “equipment must be cleaned, decontaminated and/or sterilised in line with current legislation and guidance and manufacturers’ instructions” and that “all staff must understand the risk to people who use services if they do not adhere to this”.
2. How Often Should you get your Mattress Decontaminated or Repaired?
Mattress manufacturers should provide instructions in their user manuals, that describe how and when to inspect, clean and decontaminate the equipment.
There are frequent scenarios which could prompt you to get your mattress decontaminated and repaired:
1. In Between Service Users
Mattresses and their associated beds should be decontaminated appropriately between service users. For instance, when a patient is discharged or a service user moves on, and before the next person needs to use it.
You should also always get your mattress decontaminated between service users, to avoid any risks of cross-infection.
2. After Regular Checks are Performed
In busy hospitals, patients could be discharged and admitted multiple times a day and so the mattress would be decontaminated frequently if following the guidelines above.
However, in long-term care settings, the same service user could be using the same mattress for many months. This means you must perform regular checks on the mattresses, and make sure a frequent inspection regime is carried out, to ensure it is still hygienic and safe for use.
Mattress checks include:
- Inspection of the exterior surface of the mattress cover for signs of damage or strike-through
- Remove the cover and inspect the inside surface and mattress core, for staining or contamination
If you notice that the mattress has been contaminated, you will need to get it decontaminated immediately.

3. If you Identify a Fault in the Mattress
When performing regular checks, or during personal care, you may notice a fault in the mattress. This is when you should look to get it repaired. Examples of faults include:
- Holes in the cover (seen or unseen)
- Air cells not pumping up – sometimes called cell leakage
- Faulty pump unit, including the wiring
If you have any of these faults or would like your care mattress decontaminated – check out Medaco’s Mattress Decontamination and Repair Service here.
3. How Does Mattress Decontamination and Repair Work?
Mattress Decontamination and Repair can work in different ways for different suppliers, but with Medaco, this involves a thorough 5 stage process:
4. Why Should I Use a Specialist Decontamination and Repair Supplier?
Ensuring all mattresses remain hygienic, and fit for use, can be a huge task for care facilities, especially with the lack of staff, time and resources, being felt by the healthcare industry. The level of deep cleaning needed, and the chemicals and equipment required, can prove very costly.
If you are facing this challenge, consider using a specialist decontamination and repair supplier who has already invested in a purpose-built centre, developed strict processes and procedures, with access to expert engineers and a vast number of spare parts.
For example, Mattress decontamination from Medaco, and other specialist suppliers, follow a rigorous procedure, which will conform to BS EN 14476 standards.
This guarantees to kill over 99% of germs and viruses, including Coronavirus.

Trained engineers can inspect and test the pump and mattress system to ensure full functionality. They will also re-calibrate the system, to make sure it provides the correct pressure relieving properties. The repair centre holds the many spare parts required should a repair be needed.
By using a specialist and trusted supplier, you can benefit from keeping service users and staff safe, reducing equipment downtime, improving the whole life costs of your mattresses, as well as reducing your carbon footprint, by reusing mattresses that might have otherwise been disposed of.
Book your Mattress Decontamination and Repair Today:
Medaco supports many Care Home Groups and Hospitals to help keep their pressure care mattresses clean, safe and functional.
If you would like to learn more about this service, visit our Mattress Decontamination and Repair Services Page where you can also book a collection to have your mattress decontaminated and inspected for repair.
You ask – We answer
This blog is from a new series focusing on ‘You ask – We answer’ where we aim to answer the hard-hitting questions our customers are asking. If you have a burning question you would like answered, just type it in the box below.
Interested in more articles like this? Sign up below to get notifications of new articles published.
If email isn’t your thing, follow us on our social channels for all the latest updates from Medaco.