Mattress Repair and Decontamination

What is Mattress Repair and Decontamination?

Mattresses are used in all care facilities and need cleaning regularly. Due to the nature of the environments, they are in, they pose an increased risk of infection to both service users and staff.

Pressure care mattresses are used by some of the most vulnerable service users, so it is crucial to follow strict cleaning and decontamination processes to decrease the risk of cross-contamination between users and the devastating consequences that come with it.

As well as regular mattress cleaning within the home, you should also have a mattress decontamination schedule to ensure that it is safe and hygienic to use between service users.

Medaco not only provides mattress decontamination but also inspection and repair, so your mattress systems remain functional whilst maximising their lifespan.

Mattress-repair-decontamination

How Does Mattress Repair and Decontamination Service Work?

The mattress repair and decontamination service from Medaco is a cost-effective solution for the care and maintenance of your pressure care mattress systems. Below outlines the simple process for repair and decontamination of your mattresses:

Mattresses breaks down

Once you’ve identified a faulty mattress, or one that needs decontaminating, contact Medaco to log a breakdown

Specialist packaging sent

Medaco sends out specialist packaging and tags to you on next day delivery*

Mattress packaged and returned

Once you have packaged the mattress, Medaco will arrange for your box to be collected and returned to us on next day delivery*

Decontamination, inspection and quote for repair

Rigorous decontamination procuredures before being inspected and tested. If repairs are required, we will contact you with the faults and cost of repair.

Quote authorised and repair carried out

Once you have authorised the repair, it will be carried out promptly and tested to ensure it is fully functional again

Mattress returned

Medaco will then send your decontaminated and functional mattress system back to your site to be used, on next day delivery*

What are the benefits of mattress repair and decontamination?

There are many benefits to this service including:

  • CQC Infection control compliance

  • Keeps residents and staff safe from infection

  • Save capital costs on mattress replacements when they can be repaired

  • Reduce equipment downtime by using a trusted supplier for repairs

  • Ensure your residents aren’t without their vital equipment for longer than necessary

  • Increased visibility and control over spend with one supplier

The Medaco team of trained engineers have extensive experience and knowledge on a wide range of mattress systems.

Get in touch today to see how we can help you keep your equipment clean, safe and functional.

Use the forms below to make your request or call our friendly team on 03333 22 33 44.

*Cut off for next day delivery and collection is 2 PM Monday-Friday. Next day delivery and collection excludes weekends. For example: if you contact us before 2 PM on Friday, you will receive your box on the following Monday. If you contact us after 2 PM on Friday, you will receive your box on the following Tuesday.