In the unfortunate event that you experience an issue, contact our Technical support straight away on 03333 22 33 44. They will be able to provide over the phone assistance where appropriate or arrange for an engineer to visit you and perform a repair. Please note, the more information you are able to provide about the issue and your details, including any reference numbers you may have, the more efficiently we will be able to assist.
Whether you have questions about a service or a hoist, a bed or an audit, you’ll often find your answer right within our website. All of our products/services – and complete information about them – are available online. You can also contact us at firstname.lastname@example.org with questions on products/services.
Our products range in price depending on your specification. We also offer a bespoke service so pricing can vary greatly. If you know which product you would like pricing for, we would be happy to provide you with a quotation, alternatively if you would like a full price list please email email@example.com or call us on 03333 22 33 44 or complete our Contact Form.
Most of our equipment comes with a total of 3 years warranty when a Service Contract package is purchased. Under Warranty we will replace any faulty parts free of charge and perform repairs where necessary so you will not be left without fully functioning equipment.
Unit 109, Longmead Road
Emerald Park East
Medaco offer VAT exemption to qualifying customers. VAT exemption allows you to purchase eligible items at 0% rather than 20% VAT – saving you a significant amount of money. Our VAT exemption process is easy and allows you to answer the simple qualifying questions on the checkout page.