Get the answers you need, right here – right now

It’s natural to have questions, we hope we’ve got the answers for you below. However, if you can’t find the answer you are looking for. Reach out to our friendly team who will be happy to help.

Service and Maintenance FAQs

If you are a current customer requesting service please Request a Callback
To book a LOLER for your hospital or facility, please contact Technical Sales at 03333 22 33 44.
We offer a variety of solutions to support SPHM. To learn more, contact our team today:
In the unfortunate event that you experience an issue, contact our Technical support straight away on 03333 22 33 44. They will be able to provide over the phone assistance where appropriate or arrange for an engineer to visit you and perform a repair. Please note, the more information you are able to provide about the issue and your details, including any reference numbers you may have, the more efficiently we will be able to assist.

Manual Handling Equipment Supply FAQs

Simply contact our team at to request a product quote or inquire about a product.

Whether you have questions about a service or a hoist, a bed or an audit, you’ll often find your answer right within our website. All of our products/services – and complete information about them – are available online. You can also contact us at with questions on products/services.
Yes. Our Product Specialists and Area Managers are always on hand to help and provide demonstrations at a time and place convenient to you. Arrange an on-site demo now by contact
No. All demonstrations, quotations and even site surveys are completely free of charge and come with no obligation.
Contact our sales team today on 03333 22 33 44 or email us at
Yes and we would be happy to email or post as many of these to you as you wish. Please contact us direct or complete our online Contact Form to request yours today.
Our products range in price depending on your specification. We also offer a bespoke service so pricing can vary greatly. If you know which product you would like pricing for, we would be happy to provide you with a quotation, alternatively if you would like a full price list please email or call us on 03333 22 33 44 or complete our Contact Form.
Most of our equipment comes with a total of 3 years warranty when a Service Contract package is purchased. Under Warranty we will replace any faulty parts free of charge and perform repairs where necessary so you will not be left without fully functioning equipment.