Support | Equip | Service

We know that when you purchase health and patient care equipment, you’re not just making a significant investment, you’re also ensuring safety and comfort to the user – that’s why we take care of the details, to help you work smarter, not harder.

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An adjustable bed being serviced

Annual Servicing

Our regular health and patient care equipment servicing and preventative maintenance supports continued safety, prolonged operational life, minimising the risk of downtime and emergency call-outs. As part of our all-inclusive service, we provide PUWER, LOLER, equipment audits and asset management – giving you more time to focus on running your facility.

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Enjoy a fast response

We offer 24-hour service 365 days of the year. Choose which response time you need and we’ll make sure your health and patient care equipment is up and running as soon as possible. Contact us today to discuss how we can help you reduce admin time and costs by having the patient care equipment you need most.

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Servicing equipment van
An overhead hoist being tested

Preventative Maintenance

In addition to our Annual Service option, we offer an interim Preventative Maintenance schedule covering all your patient care equipment. For relatively low cost you can arrange to have your care products inspected to ensure they are effective and fit for purpose. Many of our customers specify a six-month preliminary service when an engineer can inspect, advise and, if necessary, quote for any remedial work required.

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“We feel that Medaco provides us with excellent value which is very important charities such as ourselves and three years on, we continue to receive an outstanding level of service from their admin staff and engineers.”

“They are reliable, trustworthy, commercial, approachable and good to do business with. As a result, I would have absolutely no problem recommending them to another organisation.”

“Medaco have impressed us with their efficient, professional manner – an approach that not only inspires confidence, but generated the results we were looking for from our supplier. They are extremely customer focussed, approachable and very helpful.”