The Cheapest in the Short Term isn’t Always the Cheapest in the Long Run
An enormous challenge for care home operators is to maintain their budgets without compromising on care. You need to look for ways to save costs whilst also maintaining a safe and well-managed care home. Nobody wants to cut costs and put their residents and staff at risk.
That’s why, with service and maintenance providers of your care equipment, you need to be aware of not only the upfront cost but the ongoing costs of the contract. Often organisations can be tempted to spend less budget on ‘proactive maintenance’, thinking that they are saving money, only to find out that they have spent more on ‘reactive maintenance’. The cost of unplanned and reactive maintenance includes call-out charges, the cost of parts, shipping and further work, as well as the time lost responding to the callout and diagnosing faults whilst the equipment is not working.
A service and maintenance provider who may seem the cheapest at first might end up costing you more in the long run with the frequent call-out fees and high priced spare parts. On the other hand, a more expensive provider may save you money in other areas of the contract and provide additional benefits. Therefore it is important to ensure you understand both the needs and priorities of your organisation, along with what exactly your service provider is promising to deliver.
Are you Ready to Explore Service and Maintenance Solutions for your Care Home, Hospital or SEND School?
As you can see, multiple factors influence the costs of PPM service rates amongst different suppliers. Care facilities have plenty of options to explore when searching for a trusted service and maintenance provider who is good value for money.
Our intention for this article is to highlight the elements that affect the costs of PPM service rates so you can select a service and maintenance provider that is right for you and your organisation. Given the challenging time that everyone is facing, especially in care, you need transparent information to help you make informed decisions when it comes to partnering with the best provider for your business.
If you find yourself on the search for another service and maintenance provider or just need a second opinion, we’d love to be part of the conversation, so reach out to us and see how we can help.