The Projects Process
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A Step-by-Step Guide to Installing Your Ceiling Hoist System with Medaco
At Medaco, we know how important it is to have safe, reliable, and easy-to-use mobility equipment. That’s why we’ve created a streamlined process for designing, supplying, installing, and maintaining ceiling hoist systems and baths tailored to your specific needs. From the first consultation to hands-on training, we’re here to make the process smooth and stress-free.
Step 1: Free Consultation & Needs Assessment
We start by understanding your school’s unique needs. During a free consultation, we’ll discuss:
- The layout of your rooms and track design – Are you looking for a simple point-to-point system or full-room coverage?
- Available fixings and structural support – We’ll assess what’s possible based on your building’s structure.
- The functionality you need – What features will best support your students and staff?
- Your budget – We’ll recommend options that meet your requirements without breaking the bank.
Our goal is to design a system that works perfectly for both the students and carers in your school.


Step 2: Site Survey & Assessment
Our experienced engineers will visit your site to conduct a detailed survey. This includes:
- Evaluating the environment to ensure the hoist specifications are a perfect fit.
- Identifying any potential challenges or structural adjustments needed before installation.
- Providing clear guidance to your builders or maintenance team on any remedial work.
This step ensures there are no surprises, and your installation goes as smoothly as possible.
Step 3: Custom System Design
Using the insights from the consultation and site survey, we’ll design a ceiling hoist system tailored to your school. We’ll consider:
- The best track layout to maximise space and functionality.
- The most suitable hoist models from our extensive range of manufacturers.
- Adaptability for future needs—whether it’s replacing a hoist pod or expanding the system later on.
We’ll walk you through every option, so you feel confident in the choices you make.


Step 4: Supply of High-Quality Equipment
Medaco works with leading ceiling hoist manufacturers, ensuring you get the highest-quality equipment that meets both your needs and budget. Whether you need a brand-new system or just a replacement pod for an existing track, we’ll supply the right solution.
And don’t worry about navigating the overwhelming range of options—we’ll provide expert advice on the latest innovations and help you choose the perfect fit.
Step 5: Professional Installation with Minimal Disruption
Once your system is designed and supplied, we’ll handle the installation from start to finish. Here’s what you can expect:
- Project management to ensure everything runs smoothly and on time.
- Fully trained, technical installation engineers who will install your system with care and precision.
- Minimal disruption to your daily routine, with installations scheduled around your availability.


Step 6: Free Staff Training for Safe and Confident Use
After installation, we don’t just walk away. Our team will stay on-site to provide free, hands-on training for your staff, ensuring everyone feels confident using the new equipment.
- We’ll demonstrate how to operate the hoist safely and efficiently*.
- Your team will have the chance to ask questions and practice under our guidance.
- We ensure that both staff and students feel comfortable with the new system from day one.
This step is crucial for building confidence and ensuring the hoist is used safely and effectively.
Step 7: Ongoing Service & Maintenance for Peace of Mind
We understand how disruptive it can be when essential equipment goes out of service. That’s why Medaco offers comprehensive service and maintenance contracts to keep your hoists in top condition.
- Regular servicing to prolong the lifespan of your equipment and ensure safety compliance.
- Preventative maintenance to minimise downtime and avoid costly emergency repairs.
- Fast response times in case of any issues, so your school can continue running smoothly.
With Medaco, you’ll have the support you need long after the installation is complete.

Ready to Get Started?
Book a free consultation to discuss your needs and explore your options.
Request a quote if you already know what you’re looking for.
Let’s work together to create a safer, more supportive environment for your students and staff.

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*This is specific user training on the hoist not manual handling training